Try MeReader note: This November my company turns 25 years old. As a reward for this milestone, I am taking a sabbatical from now through the end…Sep 17Sep 17
Panera’s Cost Cutting Is Costing Them CustomersWhen my biweekly cleaning service arrives to clean our house, my son AJ and I go out to lunch to get out of their way.Jul 15Jul 15
Your Brand’s Future Starts Here…I never paid attention to the type of plane I was flying in until March 12, 2019.Jun 12Jun 12
The High ROI of Handwritten Thank You NotesI know the day I got on renown marketing consultant Mark Schaefer’s radar: October 25, 2017.Apr 26Apr 26
Alex and Ani: A Billion-Dollar Brand at 10, Barely Alive at 20Two days before my daughter Fiona’s bat mitzvah in June 2013, my mother-in-law’s cousin Beth dropped off a beautifully-wrapped, 3 ½-inch…Mar 14Mar 14
How Canceling Meetings Can Hurt Your Personal BrandA consultant friend recommended me to one of his colleagues who was searching for podcast guests, urging him to interview me.Feb 81Feb 81
Inbox DetoxMy husband Dan had an anguished look a couple of weeks ago. He asked me a question that tugs at the heartstrings of any marketer.Dec 15, 2023Dec 15, 2023
Give Your Customers a SignAfter picking organic raspberries in Concord, Massachusetts one sweltering August Sunday, my husband Dan and I headed for refreshment to…Nov 9, 2023Nov 9, 2023
Masterclass Makes an Adolescent ErrorI spent some quality time with David Sedaris a couple of weeks ago.Oct 13, 2023Oct 13, 2023
Jamming in ParisWhen searching for family activities for our Paris vacation this summer, I found a 3-hour chocolate and patisserie walking tour.Sep 15, 2023Sep 15, 2023